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HR Operations Analyst

Dulles, VA · Human Resources
A Little About Us

The HRAnswers Operations team is responsible for delivering reliable, high quality operational support for a wide range of key HR business processes and services across multiple channels and platforms. We are committed to providing excellent people services and information for employees, managers, and cross functional areas through superior set of skills allowing our clients to focus on what matters most to them!

A lot About You

We are seeking to hire an HR Operations Analyst to join our HRAnswers team as we continue to expand and grow globally. This role is not just about providing operational support to HR! We are looking for an enthusiastic problem solver who can apply their skills to constantly improving our processes and systems. Optimizing the delivery of our services is key to delighting our customer base and partners!

Your Day
● Operationally responsible for the delivery HR business processes including onboarding, employee data management, offboarding and core HR programs (eg, annual performance review and quarterly performance programs)
● Management of employee documentation both digitally and manually, where required
● Support the movement of data between core HR systems and downstream systems including Payroll, Equity, and Benefits, reviewing integration errors
● Conduct regular HR data integrity audits and update HR systems
● Management and delivery of employee related documentation including VOE’s, offer letters
● Ensure that all transactions are accurate and compliant with current SOX and internal control guidelines
● Analyzes and interprets business process issues and makes recommendations to partners and HRAnswers team in relation to system updates, program / process improvements
● Special projects and operations improvements initiatives

You Must Have
● HR Domain Knowledge with at least 1-3 years experience in an operations role
● Exceptional customer service skills with a continuous improvement mentality
● Ability to work complex issues, attention to detail, process re-engineering
● Ability to perform detailed analysis and root cause analysis on standard HR process and technology with a view to highlight trends, issues, and designing solutions
● Ability to partner with multiple HR colleagues, partners and clients internationally
● Ability to use data to drive recommendations for business process, self service and systems enhancements

Preferred Qualifications
● BA/BS Degree
● Experience with HR Management Systems. (Workday, ServiceNow, PeopleSoft)
● Intermediate level skills in Microsoft Office
● Experience in an HR Shared Services or HR Operations environment

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