Operations Coordinator 

 

About TalEx

 

Since our inception in 2012, TalEx has set out to disrupt the HR & Talent/Staffing Management industry. Purposefully designed to connect great companies and great talent, we have become a white glove boutique firm known for our agility and high operational excellence standards. 

 

TalEx offers unprecedented customer service by developing customized, worry-free, cost-effective and time-saving HR & Talent/Staffing Management Models for our valued clients – building thoughtful solutions based on our clients’ unique needs. Our reputation of disrupting the norm, serving as an agile and lean recruiting provider and employer of record has contributed to our notable growth since TalEx was founded. 

Role 

 

TalEx is looking for a high-energy, self-motivated Operations Coordinator looking to join our company. This position is instrumental in driving operational efficiencies across all of our lines of business and will be responsible for performing HR-related duties, and working closely with our HR & Operations Teams in supporting our external employees. 

 

This position carries out responsibilities in the following functional areas: onboarding, I-9 specialization and management, benefits administration, payroll & expense support, and employment law compliance.  

Duties and Responsibilities

 

The Operations Coordinator will own the following onboarding tasks:

• Manage onboarding for external hires for one of our main clients

• Serve as a main customer service point of contact by responding to onboarding requests and questions for one of our main clients

 

The Operations Coordinator will assist/back-up the Sr. Operations Specialist with the following onboarding tasks:

• Ensure accurate completion of I-9 forms by verifying I-9 documentation submitted for all hires and auditing I-9 files 

• Assist with new-employee background checks

• Conduct audits of new/rehires, compliance, benefits or other HR programs and recommend corrective action as needed

• Create, organize and update employee files and records

The Operations Coordinator will own the following vendor management duties:

• Manage client intake forms and systems to ensure diligent processing and organization of new assignments with timely communication throughout the process

• Work with client service providers to ensure worker assignments are processed accurately and timely in the client vendor management system (VMS)

• Other VMS tasks (i.e. reviewing assignments after the client accepts them, submitting candidates to appropriate requisitions, and accepting new projects & project amendments, problem solving timecard or VMS issues with the client MSP team)

• Assist employees with VMS needs (i.e. login credentials, providing training guides, password resets)

 

The Operations Coordinator will assist with the following tasks as needed:

• Perform administrative and clerical functions as needed. 

• Assist with preparing employee correspondence as requested.

• Manage main client general email inbox

• Assist Payroll Team as needed with cross-checking and auditing

• Project assistance when needed (i.e. audits, reporting, record retention)

Qualifications 

 

Requirements:

● A bachelor's degree 

● Minimum 1-3 years of experience in HR or related fields

● Proficiency with Google Docs & GSuite

● Self-motivated/self-starter who takes initiative and has a strong work ethic 

● Strong management, interpersonal and communication skills 

● Highly organized and detail-oriented 

● Excellent written and verbal communication skills 

● Dedication to providing great customer service 

Desired Skills: 

• Experience performing and managing payroll processes

• Experience performing onboarding and offboarding processes

• Experience with the following web-based VMS and Project Management tools: Paylocity, SAP Fieldglass, Monday.com

Work Environment

 

This job operates in a professional office environment and is client-facing. This role routinely uses standard office equipment such as laptop computers, smartphones, and a variety of web-based HR, Payroll, Timekeeping, and Project Management tools. 

Position Type/Expected Hours of Work 

 

This is a full-time remote position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. (EST).  Occasional evening and weekend work may be required as job duties demand.