Audio Visual & Conferencing Systems Engineer Job Description

SUMMARY of Duties and Responsibilities:

This individual must share in the corporate goals and represent our team to our customers, Vendors, co-workers

and the public in a courteous and professional manner. The A/V and Conferencing Systems Engineer will provide

comprehensive engineering support for global enterprise needs. This includes conducting site surveys to

determine needs, design of AV and VTC solutions, planning and management of global installation efforts and

the ability to quickly and effectively diagnose and correct medium to complex issues relation to AV, VTC and IT

systems. Manage global installations with little or no supervision, including customer interface, Vendor

management, personnel management and implementation of audio/video systems. Instruct and assist vendor

technicians to insure the assignment is completed in accordance with standards. Complete elevations and

design drawings as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 Design a wide variety of Audio Visual and VTC solutions including enterprise level VTC and collaboration

systems, conference rooms, classrooms, command centers, auditoriums, digital signage and streaming

video systems.

 Provide comprehensive procurement support including developing and writing Statements of Work and

comprehensive bid-package and procurement documentation in support AV & Conferencing efforts;

including bills of materials, scopes, technical responses and drawings.

 Create drawings and design documentation as needed, including system design drawings, rack

fabrication drawings and facilities drawings (Elevation, RFP, RCP, Cable Pathways, etc…)

 Perform site-surveys, determine business unit/customer requirements, and conduct needs-analysis

meeting with customers.

 Provide critical review of vendor proposals and comprehensive oversight of vendor efforts during

projects

 Supervise and manage tasks and personnel to meet project objectives

 Effective time management and attention to detail

 Assist with the implementation of AV solutions as needed.

 Configure equipment, set up audio DSP’s, load code, debug, troubleshoot, perform quality control &

remediation, closeout and commission systems on-site as needed.

 Proven ability to engineer quick turn AV solutions and work within compressed deadlines, as needed

 Understand and apply industry standards and best practices

 Provide Technical walkthroughs and training customers

 Provide technical support to AOL staff to analyze and rectify technical faults on site and remote

 Knowledge of configuring, testing operating, and maintaining video components including: MCU’s,

Codec, Gatekeepers, Gateways, Border Controllers, TMS, VCS and recorders

 Understanding convergence of IT, AV & UC technologies

Job Requirements

EDUCATION and/or EXPERIENCE:

Required:

• BS/BA or equivalent education & experience

• Min. three (3) years’ experience in AV/VTC design engineering

• Infocomm CTS-D Certification

• Minimum 5-7 years AV industry experience

• Must be an analytical and strategic thinker

• Must possess a strong ability to multi-task

• Environment demands a detail-oriented, organized and self-motivated individual

• Mastery of MS Office applications (Excel, Word, PowerPoint, Visio)

• CAD proficiency

• Set an exemplary example though work ethic, attendance, responsibility, quality, attitude, initiative

and communication

• Must have and cultivate in other employees, a positive, productive attitude

• Maintain a professional appearance and demeanor

• Ability to establish and maintain effective working relationships with co-workers, executives,

officials, vendors and the general public

• Ability to trouble shoot and solve technical, personnel or other project related issues.

• Ability to generate timely, concise, and effective business correspondence.

• Ability to read and comprehend project technical documents including architectural

• Ability to interact with employees, customers and colleagues in a professional manner.

• Understanding of AMX and Crestron source code development and implementation for large

complex implementations

• Knowledge of configuring, testing operating, and maintaining video components including: MCU’s,

Codec, Gatekeepers, Gateways, Border Controllers, TMS, VCS and recorders.

• Understanding convergence of IT and AV technology and UC as a Service

• Experience in design of comprehensive AV and VTC solutions

• Working knowledge of IT and network engineering practices as it applies to AV solutions

• Working knowledge of AV system security measures as they apply to AV & VTC solutions in Secret

and Top Secret Enclaves

• Knowledge of basic project management best practices

• Understanding of the construction and electrical contracting industries and how GC’s operate and

execute projects.

PREFERRED:

• Crestron and/or AMX certifications

• Biamp, Clear-One, QSC or BSS certifications and training

• Field engineering or lead installation experience strongly preferred

• Polycom, Cisco and Vidyo certifications and engineering experience

CERTIFICATION:

 CTS-D Required

 Additional CTS-I Preferred

Travel

 This position requires travel up to 50% both inside and outside the continental United States

 Valid US Passport

 Reliable Transportation

 Virginia/Maryland/ DC driver’s license

 Current vehicle insurance/registration

SECURITY REQUIREMENTS:

This position may be subject to a background check and employment verification.

SUPERVISORY RESPONSIBILITIES:

May supervise others

LANGUAGE SKILLS:

Ability to communicate effectively with customers, employees and managers.

Ability to convey a professional and positive image to customers and employees.

Excellent oral and written communication skills.

MATHEMATICAL SKILLS:

Ability to comprehend and apply basic to advanced mathematics in an AV design capacity.

REASONING ABILITY:

Ability to apply logical, scientific and critical reasoning skills to assigned tasks.

Excellent organizational, project and time management skills.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and talk or hear. The

employee is occasionally required to stand or crouch. The employee is frequently required to sit; walk, climb

ladders, climb stairs and perform to the physical requirements of both an office job and work in the field. The

employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job

include close vision, distance vision; color vision, depth perception, and ability to adjust focus.