Salesforce Cloud Administrator

Washington, DC

Salesforce Marketing Cloud Administrator for our Washington, DC location.

Roles and Responsibilities

The candidate will be responsible for supporting ACS’ Salesforce Marketing Cloud implementation.

Specific Experience

Possess a strong command of the Salesforce Marketing Cloud including:
- Ability to Incorporate different tools such as content areas, portfolio, segmentation, automation, tracking and analytics
- Configure account setup and administration
- Define and execute email data interactions
Ideally have a Salesforce Certified Marketing Cloud Consultant credential
Expert level understanding of Salesforce Marketing Cloud methodology, which includes both implementation and technical Marketing Cloud expertise
Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
Experience in designing and developing software components and having a strong background in database design and system architecture
Develops specialties in Salesforce Marketing Cloud data management, scripting languages, API, and app platform

Requirements

Bachelor's Degree (Business, Computer Information Systems, or similar degree preferred) or equivalent experience with demonstrated proficiency
2+ years' experience with developing SQL with a RDBMS such as MySQL, Oracle, or MS SQL Server
Thorough understanding of SDLC methodologies including requirements, design, implementation, testing and maintenance
Experience building stored procedures, reports, data extracts, SSIS packages and integrations is preferred
Experience in the interactive marketing industry preferred
Experience documenting customer problems and software solutions using BRDs\FSDs, wireframes, diagrams, workflows and mockups is preferred
Must have excellent oral and written communication, presenting, meeting facilitation, negotiation, decision making, and problem solving skills
Must be a team player as demonstrated through a customer qualification of a similar scale/enterprise implementation with multiple work streams